We are not responsible for return shipping costs. Returns must be made within 14 days from the ship date. All returns are subject to a 40% restocking fee. Items that are not accepted back as a return will be shipped back to you at your expense.
All items and their original OEM packaging must be returned to us in perfect condition. Any items or packaging returned to us that are not in perfect condition will be returned to the customer at the customer's expense.
Custom Parts and Custom Orders
There are no refunds on custom parts or custom orders. Once a custom item has been ordered, it cannot be canceled.
Special Orders
Special orders follow the same return terms above, including the 40% restocking fee.
Special orders that are canceled are subject to a 50% cancellation fee. This applies to all special orders, including orders that have not yet been received or shipped.
There will be no refunds on batteries.
If a partial refund is requested, all discounts will be deducted from the refund total.
All warranties are as stated by the manufacturer.
Claims for damaged goods must be made to us in writing no later than the next business day. If an item has been damaged during shipping, please keep the damaged package to be returned along with the damaged goods. Please email us with any questions or concerns.
Please make sure your package is shipped to a secure address. Although we take every precaution to ensure your package arrives safely, once your package has been delivered and the delivery confirmation has been scanned by USPS, UPS or FedEx, Audio Hoggz LLC is not responsible for stolen or missing packages. Please contact us if you would like to add signature upon delivery to your shipping requirements.