Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery address.
- United States: Orders ship by UPS. Rates are calculated at checkout.
- SMT Wheels: Flat $150 shipping per order within the United States.
- Voodoo and Insane Asylum Bags: Flat $400 freight shipping per order within the United States.
- International: Orders ship by USPS or DHL Express. Rates are calculated at checkout. Any customs duties, taxes or import fees charged by the destination country are the customer's responsibility.
Build Times for Custom Parts
Some items are built to order and ship once they are complete:
- SMT Wheels: 3–6 week build time.
- Voodoo, Insane Asylum, Powerhouse and Topshop: 6–10 week build time.
Build times are estimates and begin once your order is placed. Custom parts and custom orders cannot be canceled once ordered. See our Return Policy for details.
Local Pickup
Local pickup is available at our shop:
Audio Hoggz, 14019 South Gessner Rd, Suite D, Missouri City, TX 77489
Choose Local Pickup at checkout. We will contact you by email or phone when your order is ready. Please bring your confirmation email and ID when you pick up your order.
Tracking
Once your order ships, you will receive an email with tracking information.
Damaged Packages
Claims for damaged goods must be made to us in writing no later than the next business day after delivery. If an item was damaged during shipping, please keep the damaged package so it can be returned along with the damaged goods.
Lost or Stolen Packages
Please make sure your package is shipped to a secure address. Once your package has been delivered and the delivery confirmation has been scanned by USPS, UPS, FedEx or DHL, Audio Hoggz LLC is not responsible for stolen or missing packages. Please contact us if you would like to add signature upon delivery.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered by the customer.
Questions
Call us at 832-370-0028.